Compliant Business Processing v2

ANY PROBLEM,
WE'LL SOLVE IT.

At CBP, we speak your language.

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4 REASONS WHY INTERNATIONAL LOGISTICS COMPANIES CHOOSE CBP

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At CBP, we’re driven by your challenges and rewarded by your success.

CBP is a business process outsourcing (BPO) organisation that specialises in supporting the international and multi-modal freight & logistics industry. Situated in Manila, Philippines & 100% Australian owned, CBP services clients situated in the UK, USA, New Zealand and Australia.

When you engage CBP, nothing will ever be lost in translation. The CBP Management Team possess a combined 122 years of direct international freight, logistics and customs experience.

OUR PEOPLE ARE OUR GREATEST ASSET.

– and they’re your Competitive Advantage!

  • Recruitment ensuring the right mix of skills and attitude
  • Best in Class Training and Immersion
  • Onshore training of Subject Matter Experts
  • Active Leadership for Employee Development & Engagement
  • Inclusive environment fostering collaboration whilst promoting productivity
  • Organisational structure providing support to all levels
  • Competitive benefits package
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Without our clients, there is no CBP. We invest as heavily in you as you do in us.

  • Tailored client onboarding and management
  • Tailored matrix of proactive and reactive processes to support customers
  • Customer-specific processes development
  • Monthly operational review
  • Business Continuity Plan
  • Value Savings for our Clients
  • Comprehensive process documentation & reporting
  • SOP and KW Writing
  • ISO Documentation
  • Process and Work Auditing
  • Domain Experts in Logistics Processes

THIS IS WHY WE DO WHAT WE DO.

Client Testimonials

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DAVID PARFITT

CEO, MGL Logistics Pty Ltd

In a competitive industry where we find ourselves striving for new innovative ways, CBP have opened up the opportunity for us to work more efficiently within our organisation. The dedication of the CBP team has shown continuous improvements in our data entry processing and their detailed SOP’s have allowed us the flexibility to meet the individual needs of our clients.

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RYAN HOLT

General Manager – Operations, Whale Logistics (Australia) Pty Ltd

We started working with Compliant Business Processing because we had worked with Clint and Bryden in the past and knew that they would be able to carry over their professionalism and strong business practices to their new venture CBP. Our journey with CBP has been great, the management team is very proactive and the reporting they provide helps shape our business decisions and manage the workload of the team. CBP’s offshoring services are second to none and I highly recommend anyone looking at offshoring give them a call.

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Employee Testimonials

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SHARMAINE

Compliant Business Processing

Grateful to have worked at CBP for almost 5 years and am still enjoying the privilege of the work-from-home setup. First, you can turn your allowance into savings since CBP has no daily travel. Second, there are no worries or stress in traffic, and lastly, you can spend more quality time with your family, especially since I am a first-time mom. I have more time for my baby because after work hours, all I have to do is shut down the PC and monitor, and there you go. You can bond with your baby. And this is what they call work-life balance. Big thanks to you, CBP, for continuing to support us and making sure all our work is worth it. So, for all those applicants and mothers like me looking for a WFH setup, CBP is highly recommended. God bless!

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RUDY

Compliant Business Processing

I am beyond grateful to CBP Manila for being my bread and butter for the last 5 years. The work-from-home setup since the pandemic started was a great help for me and for my family to survive those unimaginable times of our lives. We were one of the skeleton crews to keep the business running. Also, I am grateful for having understandable, clear, and professional managers who guide us every step of the way. Salute CBP Manila!